Privacy Policy

This privacy policy (“Policy”) describes how Healthpointe Acupuncture and its related companies (“Company”) collect, use and share personal information of consumer users of this website, https://heal.acupuncture-answers.com (the “Site”).


There is some data that we collect and that you voluntarily provide to us to become a registered user, subscriber, or customer of the Company. 


There is some aggregated and anonymous data that we automatically collect to track how our site is performing, such as cookies or other tracking/analysis software. You can block cookies or trackers, but you may lose some functionality or not be able to enjoy all that we offer.


This Policy also applies to any of our other websites, but those will link to this Privacy Policy. This Policy does NOT apply to third party websites or other websites that you visit that are not affiliated with the Company.


Even though the majority of our users and customers are not in the EU or an EU citizen, since we are a US-based business, we are making an effort as always to be transparent with how we use your information.  If you are an EU citizen, welcome!


WHAT WE COLLECT

We get information about you in a range of ways.


Information You Give Us. We collect your‎ name, postal address, email address, phone number, demographic information (such as your gender and occupation) as well as other information you directly give us on our Site.  Responding to surveys, quizzes, signing up for webinars or members-only sites are all ways in which you provide us with information about you.  We use this information to provide you with services, provide you with relevant information, and keep you updated on our Company.


Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. This information is either pseudonymous or anonymous and aggregated.


Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.


How do I disable cookies?

If you do not want to receive a cookie, you have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not. However, please be aware that if you do turn off 'cookies' in your browser, you will not be able to fully experience some of functionality. For example, you will not be able to use automatic log-in or other personalization features that we may offer.  


We use third party services to collect payment information.  Therefore, we do not store your payment information on our site and we are not responsible for it. The payment processor’s privacy policy governs how they handle your personal information.


USE OF PERSONAL INFORMATION

Personal information is any information relating to an identifiable natural person, meaning that someone could identify you, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our sites, products, and services.
  • We use your personal information to respond to comments and questions and provide customer service.
  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
  • We use your personal information to provide and deliver products and services customers request.

Please remember that the only personal information that we have is the information that you have given us and we only process and store it to provide you with services that you have signed up for or to provide you with information that you have asked us for.


SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
  • We may share personal information for legal, protection, and safety purposes.
  • We may share information to comply with laws.
  • We may share information to respond to lawful requests and legal processes.
  • We may share information to protect the rights and property of Healthpoint Acupuncture, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share information with those who need it to do work for us.

We may also share aggregated and/or anonymized data with others for their own uses.


INFORMATION CHOICES AND CHANGES


Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you. If you cancel your registration AND you opt-out, then you should not be receiving emails from us.  If you are, then please let us know so that we can correct this.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.


CONTACT INFORMATION. We welcome your comments or questions about this privacy policy.


CHANGES TO THIS PRIVACY POLICY. We may change this privacy policy. If we make any changes, we will change the Last Updated date above.

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